In an environment where businesses are always looking to attain a competitive edge with clients spoilt for choice of service providers, client service is of the utmost importance. Research has shown that consumers will not re-hire a service provider who arrives late for appointments and fails to keep their clients abreast of progress.
Amber IOT has developed a simple, yet effective solution to assist service providers to effectively manage their field resources. The solution, specifically aimed at businesses in the services industry who handle on site installation, repair, collection or delivery jobs, allows you to create simple job cards and assign and dispatch your field staff whilst they are on the move, automatically keeping your clients up to date via sms or e-mail communication from the system.